Fair Play

Scope and Principles

Bugibet operates as an online wagering platform and is committed to fair play, integrity of play, and compliance with applicable law. This policy governs all games, bets, and transactions conducted through Bugibet platforms and applies to all players and personnel involved in Bugibet operations.

Technical Integrity and Randomness

Bugibet employs a Random Number Generator for all game outcomes that is independently tested for uniformity, unpredictability, and absence of bias. The RNG is integrated in accordance with formal development and deployment processes. No operational control may influence results after the initiation of a game round. Game software is subject to secure development lifecycle practices and change management.

Audits and Certification

Independent laboratories conduct periodic audits of games and RNG functionality. Certification confirms adherence to fairness standards and regulatory expectations. Audit results are available to the licensing authority and are used to maintain ongoing integrity. Bugibet maintains auditable records of tested configurations and outcomes to support transparency with regulators and players where permitted by law.

Payout Transparency and Game Rules

Each game includes declared return to player and payout distributions in its rules. Bugibet monitors long term payout percentages and aligns actual results with the declared values over large samples. Where allowed by law, aggregated payout statistics are made accessible to players through the platform. Bugibet does not manipulate outcomes to affect winnings or losses.

Identity Verification and Fraud Prevention

Bugibet operates a risk based KYC and AML program. On onboarding and during activity, Bugibet may request documentation in order to verify identity and assess risk. Accepted documents may include government issued identification, proof of address, and verification of payment methods. Documentation is processed securely and in accordance with applicable privacy laws. Transaction monitoring, device fingerprinting, and multi factor authentication are employed to detect and deter fraud and illicit activity.

Data Privacy and Security

Bugibet implements technical and organizational measures to protect personal data. Data collection is limited to what is necessary for service delivery and compliance. Access to personal data is restricted to authorized personnel and is protected by appropriate security controls. Personal data retained by Bugibet is maintained in accordance with applicable retention periods and players may request access, correction, or deletion as permitted by law.

Licensing and Regulatory Compliance

Bugibet operates under a license issued by a recognized gaming authority and adheres to the laws and regulations of the jurisdiction in which it operates. The license requires ongoing compliance, periodic reporting, and independent oversight. Bugibet conducts internal and external audits as required by the licensing regime and regulatory guidelines.

Responsible Gaming

Bugibet promotes responsible gaming through user controlled safeguards. Players have access to deposit limits, session time reminders, cooling off periods, and self exclusion options. Gambling is permitted only for individuals aged eighteen and over. Bugibet provides information and tools to recognise problem gambling and to seek assistance where available under applicable law.

Player Rights and Dispute Resolution

Bugibet maintains a formal Player Complaints Policy. A complaint submitted in writing will be acknowledged within a defined timeframe and investigated promptly. A substantive response is provided within the maximum timeframe specified in the policy. If the player remains dissatisfied, provision is available to refer the matter to an independent alternate dispute resolution provider in accordance with regulatory requirements. Bugibet shall retain records of all complaint handling activities for regulatory review.

Transparency and Communication

Bugibet provides clear and accessible game rules, terms, and conditions, including the status of promotions and bonuses. The platform includes links to responsible gaming information and regulatory notices. Any changes to fairness related policies or game rules are communicated with reasonable notice in accordance with applicable law.

Effective Date and Review

This Fair Play Policy is effective upon publication and is reviewed at least annually or as required by law. Updates are published within the Help Center and apply to all active players unless stated otherwise.